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Mstislav Karpov
Mstislav Karpov

AirGrid M5 Firmware Update: Step-by-Step Instructions


How to Download and Install AirGrid M5 Firmware




If you are using an AirGrid M5 device from Ubiquiti Networks, you might want to keep its firmware up to date. Firmware is a small piece of software that controls how your device works and interacts with other devices. Updating your firmware can improve your device's performance, stability, security, and compatibility with new features.


In this article, we will show you how to download and install the latest firmware for your AirGrid M5 device. We will also explain how to backup your current firmware and settings, how to verify the firmware update, and how to troubleshoot any issues that might arise.




download airgrid m5 firmware



What You Need to Update AirGrid M5 Firmware




Before you start the firmware update process, make sure you have the following:


  • An AirGrid M5 device connected to a power source and a computer.



  • A web browser that supports JavaScript, such as Chrome, Firefox, or Edge.



  • An internet connection to download the firmware file from Ubiquiti's website.



  • A USB flash drive or an external hard drive to backup your current firmware and settings.



How to Check Your Current AirGrid M5 Firmware Version




To check your current firmware version, you need to access the AirGrid M5 web interface. Here are the steps:


  • Open your web browser and type in the address bar. This is the default IP address of your AirGrid M5 device. If you have changed it, use the new IP address instead.



  • Enter ubnt as both username and password, and click Login. This is the default login information for your device. If you have changed it, use the new username and password instead.



  • On the main page of the web interface, look for the System section. You should see your current firmware version under Firmware Version. Note down this information for later reference.



How to Download the Latest AirGrid M5 Firmware




To download the latest firmware for your AirGrid M5 device, you need to visit Ubiquiti's website. Here are the steps:


  • Open your web browser and go to . This is where you can find all the available firmware versions for your device.



  • Scroll down until you see a table with different firmware files. Find the firmware file that matches your current firmware version. For example, if your current firmware version is XW.v6.3.0, look for the file that has XW in its name and has the same or higher version number.



  • Click on the Download button next to the file name. You will be asked to agree to the terms and conditions before downloading the file.



  • Save the file to your computer. Make sure you remember the location and the name of the file.



How to Backup Your Current AirGrid M5 Firmware and Settings




Before you install the new firmware, it is recommended that you backup your current firmware and settings. This way, you can restore them in case something goes wrong with the update process. Here are the steps:


  • Connect your USB flash drive or external hard drive to your computer.



  • Access the AirGrid M5 web interface as described in the previous section.



  • On the main page of the web interface, click on the System tab.



  • Under the Backup/Restore section, click on the Create Backup button. This will download a file named config.tar.gz to your computer.



  • Copy this file to your USB flash drive or external hard drive. This is your backup file that contains your current firmware and settings.



How to Install the New AirGrid M5 Firmware




To install the new firmware for your AirGrid M5 device, you need to upload it to your device using the web interface. Here are the steps:


  • Access the AirGrid M5 web interface as described in the previous section.



  • On the main page of the web interface, click on the System tab.



  • Under the Firmware Update section, click on the Browse button and locate the firmware file that you downloaded from Ubiquiti's website.



  • Click on the Upload button to upload the file to your device. This may take a few minutes depending on your internet speed and file size.



  • Once the upload is complete, you will see a message saying Firmware update successful!. Do not turn off or disconnect your device at this point.



  • Your device will automatically reboot and apply the new firmware. This may take another few minutes. Wait until you see a message saying Firmware update complete!.



How to Verify the Firmware Update and Restore Your Settings




To verify that the firmware update was successful, and to restore your settings from the backup file, follow these steps:


  • Access the AirGrid M5 web interface as described in the previous section.



  • On the main page of the web interface, look for the System section. You should see your new firmware version under Firmware Version. Compare it with the version that you downloaded from Ubiquiti's website. They should match exactly.



  • If you want to restore your settings from the backup file, click on the System tab.



  • Under the Backup/Restore section, click on the Browse button and locate the backup file that you copied to your USB flash drive or external hard drive.



  • Click on the Restore Backup button to upload and restore your settings from the backup file. This may take a few minutes depending on your file size.



  • Your device will automatically reboot and apply your settings. Wait until you see a message saying Firmware update complete!.



Troubleshooting Tips for AirGrid M5 Firmware Update




If you encounter any problems or errors during or after the firmware update process, here are some tips that might help you:


  • If you cannot access the AirGrid M5 web interface, make sure that your device is powered on and connected to your computer. Also, make sure that you are using the correct IP address, username, and password for your device.



  • If you see a message saying Firmware update failed!, try to upload and install the firmware file again. Make sure that you are using a compatible firmware file for your device model and version.



  • If you see a message saying Firmware update incomplete!, do not turn off or disconnect your device at this point. Wait for a few minutes and see if the message changes to Firmware update complete!. If not, try to reboot your device and check the firmware version again.



  • If you lose your settings or configuration after the firmware update, try to restore them from the backup file as described in the previous section. If you did not create a backup file, you might need to reconfigure your device manually.



  • If you experience any performance or stability issues after the firmware update, try to reset your device to factory defaults and reconfigure it again. To do this, access the AirGrid M5 web interface, click on the System tab, and click on the Reset to Defaults button. Be aware that this will erase all your settings and configuration.



  • If none of the above tips work, you might need to contact Ubiquiti's support team for further assistance. You can find their contact information on their website: .



Conclusion




Updating your AirGrid M5 firmware is a simple and easy process that can bring many benefits to your device. By following the steps in this article, you can download and install the latest firmware for your device, backup and restore your settings, verify the firmware update, and troubleshoot any issues that might arise.


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